How It Works

We act as your dedicated receptionist team. We answer your calls in your company name, filter unwanted calls, pass-on caller details and messages and even forward you the calls you want to deal with immediately.

Your virtual reception team can even provide the caller with basic company, product and service information, giving your customers’ helpful and immediate support.

Call Answering Services

* Additional charges apply for out of hours cover

**2p/min for landline; 12p/min for mobile

All prices are subject to VAT

7 Reasons to Sign Up To Our Call Answering Services Today

Call answering services are some of the most popular services for startups and small businesses in the UK. Making use of virtual reception services can offer several benefits to aspiring businesses from all industries. Here are just some of the reasons you should subscribe to a call answering service today.

1. No long term contracts

We understand that you need the flexibility to make changes to your telephone answering subscription as your business grows. That’s why we won’t tie you down to any long contracts. Simply let us know when you need to pause your call answering service or give us a full month’s notice of your cancellation.

call answering services - welcome

2. Absolutely no set up fees

Unlike most suppliers, we cover all the set up costs so you can spend your money where it’s needed. What’s more, we will get you up and running with your virtual reception within 24 hours.

3. 30-day free trial

It can feel overwhelming trying to choose the right services to support the growth of your business. To make things easier, we give you a 30-day free trial on all of our call answering services. And with our experienced support team, we can answer any questions you have.

4. Local numbers offered

Need a local telephone number? No problem. We will give you the number you need to put you in the heart of your customer base. We can even provide 0333 numbers to add real stature to your business.

5. Never miss a call

Imagine never missing a business call again. That’s exactly what you get with our call answering services. Employing a virtual reception means that your business will collect leads whether you’re available to take them or not. Every lead and customer service call missed pushes more clients into the arms of your competitors. Make sure you never miss a call again.

6. Cost savings

The biggest benefit that call answering services provide is cost savings. Employing a full-time receptionist to manage your calls is expensive. While retraining current staff to handle inbound leads will distract from their core roles and could lead to a dip in sales or service. You can benefit from a professional virtual receptionist from just £10 a month. 

7. Focus on your business

Telephone answering services allow you to focus on what you’re best at. These services allow you to allocate your resources optimally and allow your employees to focus on their core competencies.

With so many benefits on offer, startups and small businesses must take advantage of call answering services.

Additional features.

VT Online – Log in to your account and make changes to the service

Virtual Offices – Virtual offices available in London, Manchester, Birmingham, Glasgow and Bristol

Local Numbers – Choose from your local 01 number

Freephone Numbers – Choose your 0800 or 0333 number

Fax to Email – Does exactly as it says on the tin


Call Conferencing – Hold a call conference at any time with this additional service

Divert Business Calls To Your Phone From £7 Monthly

Our Divert Only plan allows you to own a professional phone number and divert all calls straight to your landline or mobile? From just £7 a month, you’ll be able to easily identify a business call and avoid broadcasting your personal number to the world. Contact us on 0203 476 7792 and we’ll set you up over the phone.