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Cookie Policy

Effective date: 23 October 2025
Version: 1.2

About This Page

This Cookie Policy explains how and why we use cookies, and links to a separate technical page for those who want to understand the tracking technologies in more depth. For a full technical breakdown of cookies and tracking technologies used on this site, please visit our Technical Cookie & Tracking Page.

1. About this Policy

This Cookie Policy explains how Virtually There Offices Ltd (“VT”, “we”, “us”) uses cookies and similar tracking technologies on our website and the Virtually There Portal. It should be read together with our Privacy Policy and Terms of Service.

2. What Are Cookies

Cookies are small text files placed on your device when you visit a website.
They help us remember preferences, improve site performance, and analyse usage to provide a better user experience.
Other technologies (such as web beacons, pixels, and local storage) work in a similar way and are collectively referred to here as “Trackers.”

3. How We Use Cookies

We use both first-party (set by us) and third-party (set by external providers) cookies for the following purposes:

  • Strictly Necessary – to enable the site and portal to function (login, security, checkout).

  • Functional – to remember preferences and improve usability.

  • Performance & Analytics – to measure traffic, site performance, and usage trends.

  • Marketing & Communications – to manage email campaigns, CRM, and optional marketing tracking.

  • Experience / External Content – to enable embedded maps, videos, or social widgets.

The specific third-party tools currently in use are shown in the embedded section at the bottom of this page, which updates automatically.

Marketing cookies may be used to understand service usage and provide relevant partner or upgrade recommendations within the Virtually There platform.
Users can withdraw consent for such cookies at any time via the cookie banner or browser settings.

4. Third-Party Cookies

Some cookies are set by trusted third-party providers who help us operate and improve our services.
Each provider processes data in line with its own privacy policy and under contractual safeguards (Standard Contractual Clauses or equivalent).
The full, live list of these providers appears in the Iubenda embedded section below.

5. Managing Your Preferences

When you first visit our site, you’ll see a cookie consent banner that lets you:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage settings by category

You can change your preferences at any time via the Cookie Settings link at the bottom of the site or through your browser settings.

6. Browser Controls

You can manage or delete cookies through your browser settings:

  • Chrome: Settings ▸ Privacy and security ▸ Cookies

  • Safari: Preferences ▸ Privacy

  • Edge / IE: Settings ▸ Cookies and site permissions

  • Firefox: Options ▸ Privacy & Security ▸ Cookies

Blocking cookies may affect some portal features or login functions.

7. Opting Out of Marketing Cookies

You can also manage ad-personalisation directly with providers (Google Ads, LinkedIn Ads, Meta Ads, etc.) or via wider tools such as
YourOnlineChoices (EU/UK) or Network Advertising Initiative (US).

8. Data Sharing & Transfers

Where data is processed outside the UK or EEA, appropriate safeguards are in place (UK IDTA / EU SCCs).
All third-party processors must meet equivalent standards under our Data Processing Policy.

9. Cookie Lifetimes

  • Session cookies – deleted when you close your browser.

  • Persistent cookies – remain for up to 24 months or until you clear them manually.
    Exact lifetimes can be viewed in your browser or within the cookie-settings panel.

10. Contact Us

If you have questions about this Cookie Policy or data protection generally, please contact:

Data Protection Lead
Virtually There Offices Limited
2.1a Temple Studios, Temple Gate, Bristol, BS1 6QA
data@virtually-there.net

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