Question 1

What is a virtual office?

Accepted Answer

A virtual office gives your business a professional address, mail handling, and optional call answering services, without the cost of renting physical office space. It’s a flexible, low-cost solution ideal for startups, remote teams, and home-based businesses that want to protect their privacy and enhance their credibility.

Question 2

Can I use a virtual office address on Google My Business?

Accepted Answer

One common mistake is listing your virtual office as a physical location customers can visit, akin to a shop or office. Google explicitly prohibits this practice for virtual office addresses. Instead, focus on indicating the areas in which you serve your customers. This allows you to highlight your local presence without requiring a physical address that your customers can visit, thus complying with Google’s guidelines.

Question 3

Can I use my virtual office address to register my company with Companies House?

Accepted Answer

No. A virtual office cannot be used to register your business with Companies House, unless you select the registered office address addon when subscribing to a virtual office.

Question 4

What is the difference between a virtual office and a registered office address?

Accepted Answer

A virtual office is a trading address for you to use on your business website, marketing materials, invoices, business cards, directories and more.

A registered office address is your company’s official address given when registering your company with Companies House.

You can use our business addresses for both purposes by selecting the registered office address addon when subscribing to a Virtual Office.

Question 5

How long does it take to set up my virtual address?

Accepted Answer

You can sign up for a virtual office or registered office address in just two minutes. Set-up is completed once our mandatory AML checks are completed. You will need to provide copies of one photo ID and proof of your home address from a utility bill. You will be asked to take a selfie with your ID (your face must be clearly visible). You can use a driving license, passport, or other Government-issued photo ID as proof of identification.

Question 6

Do I need proof of ID to set up a virtual office or registered office address?

Accepted Answer

Yes. We’re legally obliged to collect copies of one photo ID and proof of your home address from a utility bill for AML (Anti-Money Laundering) checks.

You will be asked to take a selfie with your ID (your face must be clearly visible). You can use a driving license, passport, or other Government-issued photo ID as proof of identification.

See a full list of acceptable documents.

Question 7

How do you work out my monthly bill?

Accepted Answer

Our Virtual Office and Registered Company Address services are charged on a fixed monthly bill. Any addon services are added to this monthly charge.

Question 8

Why choose Virtually There’s call answering services?

Accepted Answer

For more reasons why over 8,000 UK businesses prefer our services, visit our virtual receptionist page.

Virtual Office in Clifton

Whiteladies Road Clifton, Bristol, BS8

Trusted by over 20,000 businesses

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