VirtualPersonalAssistant

Make work feel like play,
with a Virtual PA

More than answering calls, your virtual personal assistant handles the tasks you hate - giving you the time to focus on what you do best
What does a Virtual PA do?

You're the boss.
Leave the admin to your PA.

So much more than answering calls.

Your UK-based Virtual Personal Assistants can also transfer live calls to any of your staff, take orders, add appointments to your calendar, and more.

They’ll be the voice of your business, get to know your customers and prove to be a fundamental part of your future success.

Choose Your Package

Virtually There virtual personal assistant illustration
YOUR OWN PA Your Virtual PA will help you manage your calls, calendar, appointments, and more
NEVER MISS A CALL AGAIN Your Virtual PA is backed up by your own reception team, ensuring no call is left unanswered
CANCEL ANY TIME We offer monthly rolling subscriptions so you have the flexibility to cancel any time
UK-BASED Call Handlers Our Virtual Personal Assistants are 100% UK-based to better serve your UK-based customers

Virtual Personal Assistant:
What do you get?

You get a team of UK-based Personal Assistants who can:

  • Answer all your calls following your script
  • Take callers’ contact, message and any other details you need
  • Transfer calls to your team as you instruct
  • Manage your calendar
  • Take orders
  • And more

  • Each plan comes with inclusive minutes monthly and, if you run out of minutes, you pay a low per-minute charge until your inclusive minutes renew.
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    For high call volumes & bespoke services,
    call 0203 476 7792 or e-mail team@virtually-there.net

    System integration is available for one-off fee.
    Minutes used outside of your plan's monthly allowance are charged at £1 per minute.
    Call transfers are charged per minute at £0.02 for a landline or £0.07 for a mobile.

    "Better and Cheaper than all other companies. We saved £1K per month."

    You're in control 24/7

    Our Virtually There Portal keeps you in control of your virtual reception and virtual offices. It’s packed full of fantastic functions that will benefit your business, including:
    • Review call records, messages and mail you receive
    • Edit your call answering script and business details
    • Upgrade and manage your subscription
    • Identify when your business is at its busiest
    • Get to grips with how many calls you receive

    take a look around

    Virtually There client portal on mobile

    Find out what our clients think of our services

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    Frequently Asked Questions

    What is a Virtual Personal Assistant?

    A Virtual Personal Assistant supports your business by answering your calls, following your script, transferring live calls to your staff, taking orders, managing your calendar, and more. There are six plans available each offering a different number of inclusive phone-call minutes per month.

    How do you work out my monthly bill?

    Virtual Personal Assistant offers six plans with inclusive minutes charged at different rates depending on your plan. Once these inclusive minutes have been used up, you pay a per-minute charge on any additional minutes you use. Any calls transferred to your team carry a per-minute charge of £0.02 for landlines and £0.07 for mobiles.

    What happens if I run out of inclusive minutes?

    Virtual Personal Assistant plans come with inclusive minutes that renew every month from your subscription date. If you run out of minutes before this date, you’ll be charged £1 per minute until your plan renews.

    Are your Virtual Personal Assistants based in the UK?

    Yes, all of our Virtual Personal Assistants are based in the UK.

    Are your receptionists and personal assistants based in the UK?

    Yes, all of our Virtual Receptionists and Virtual Personal Assistants are based in the UK.

    Is your Virtual Personal Assistant service suitable for large businesses?

    Yes, Virtual Personal Assistant offers six plans with different quantities of inclusive minutes so that both large and small businesses can benefit.

    What is the difference between a Virtual Receptionist, a Virtual Switchboard and a Virtual Personal Assistant?

    A Virtual Receptionist will answer your calls, collect the caller’s name, contact details and reasons for calling, and share the details with you straight away.

    With a Virtual Switchboard, your receptionist will answer your business calls and qualify the caller before transferring them to your most appropriate team member. If they are unable to take the call, then your receptionist will take a message and send you the details.

    With a Virtual Personal Assistant, you get all of the above, plus live call forwarding to your staff, appointment booking, calendar management, and more.

     

    Can I have my calls transferred to me or my staff?

    Yes. With a Virtual Personal Assistant, all calls you receive can be transferred to the appropriate staff member as per your instructions. Any calls you don’t want to take right away will be handled by our receptionists. They will collect the caller’s contact info and message, and share the details with you.

    How do you work out my monthly bill?

    Virtual Personal Assistant offers six plans with inclusive minutes charged at different rates depending on your plan. Once these inclusive minutes have been used up, you pay a per-minute charge on any additional minutes you use. Any calls transferred to your team carry a per-minute charge of £0.02 for landlines and £0.07 for mobiles.

    What message details do you take?

    With a Virtual Personal Assistant, you choose which details we collect from the caller.

    Will you recognise my regular callers?

    Yes, our smart tech allows us to save caller details, call history and reasons for calling. This gives us the ability to provide a more personal and efficient service.

    Are your prices inclusive of VAT?

    No, all of our prices shown on the website exclude VAT.

    How much do I pay when a call is diverted to my team?

    Live call transfers are charged per-minute at £0.02 for a landline or £0.07 for mobile.

    Can I get a regional phone number?

    Yes. You can choose a local phone number from across the UK.

    Can you answer my calls only when I am busy?

    Yes. You can schedule when to divert your calls through to us, so we handle your calls instead. Follow our call divert guide to find out how.

    Why should we choose Virtually There’s call answering services?

    Virtually There offer the lowest-priced call answering services in the UK. This is backed up by our industry-leading smart tech and Virtually There Portal that gives you full control. For more reasons why over 3,000 UK businesses prefer our services, visit our call answering page.

    What is the difference between a Virtual Office and a Registered Company Address?

    A Virtual Office is a trading address for you to use on your business website, marketing materials, invoices, business cards, directories and more. A Registered Company Address is your company’s official address given when registering your company with Companies House. You can use our business addresses for both purposes by selecting the Registered Company Address addon when subscribing to a Virtual Office.

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