monthly yearly
VirtualReceptionist
£10Per month
£8.33Per month
£0.95 per call
Cancel Any Time
with a monthly plan
VirtualReceptionist
Never miss a call again
Get professional call answering and message taking support from UK-based Virtual Receptionists
How much is a Virtual Receptionist?Can’t answer every call? We can.
Your Virtual Receptionist will make sure you never miss a business call again.
Every call you receive is handled by our experienced UK-based receptionists.
Your Virtual Receptionist will answer your calls, capture the caller’s contact details and message, and send it all to your inbox.
Get your first month's subscription & 20 calls free. Every call thereafter is charged at £0.95.
All prices exclude VAT.
Comparing other virtual receptions
No two call answering services are the same, making it a minefield to navigate what is best for you. To make things easier, we've listed some of the most important considerations and compared other services most resembling our Virtual Receptionist service.
Monthly cost
Free trial
Cost per call
Cancellation policy
Portal/APP
No set up fee
£9.90
✗
£0.99
90 days notice
✓
✗
£25
✗
£1.20
30 days notice
✓
✓
£35
7 days
£1.40
30 days notice
✗
✓
24/7 Admin Heaven
Our Virtually There Portal gives you round-the-clock control of your reception
Manage your Virtual Receptionist or Virtual Personal Assistant every minute of every day with our Virtually There Portal.
With a click of a button and using a secure log-in, you can:
- View every call record and message you receive in real-time
- Edit your call answering script and reception instructions in seconds
- Monitor weekly call-volumes and spend
- Upgrade and amend your plan
- Identify when your business is at its busiest
- View your invoices
- Update your account information
Find out what our clients think
Julia Eden - Squaregrowth“Great communication, excellent service. Would highly recommend.”★★★★★
Nick Stopard - Boardwalk Property Co.We’ve worked with Virtually There for years. They’re always very prompt and detailed with their messages.★★★★★
Samantha Urch - The Letting Game“Affordable and professional call answering & virtual office services.”★★★★★
FAQs to help you choose
What is a Virtual Receptionist?
A Virtual Receptionist supports your business by answering your calls, taking down callers’ messages and details, and sharing them with you. This service has a monthly subscription cost of £10 per month with a per-call cost of £0.95.
What is the difference between Virtual Receptionist and Virtual Personal Assistant?
- With Virtual Receptionist, we will answer your calls following your script, collect the caller’s name, contact details and reasons for calling and share the details with you straight away.
- With Virtual Personal Assistant, you get all of the above, as well as taking all caller info you need, forwarding live calls to your staff, appointment booking, calendar management, email management and more.
Are your receptionists and personal assistants based in the UK?
Yes, all of our Virtual Receptionists and Virtual Personal Assistants are based in the UK.
Can I have my calls transferred to me or my staff?
Yes, with Virtual Personal Assistant, all calls you receive can be transferred to the appropriate staff member as you instruct. Any calls you don’t want to take right away will be handled by our receptionists. They will collect the caller’s contact info and message, and share the details with you.
How do you know how to handle my calls?
Our smart tech instantly recognises when your number is being called and automatically sends it to your Virtual Receptionist or Virtual Personal Assistant. On their screen will appear your business profile, with your script, business information, instructions and more.
How do you know when the call is for me?
Our smart tech automatically recognises your number and sends the call straight to your Virtual Receptionist or Virtual Assistant. In a flash, they receive all of your information before the call even rings.
How do you work out my monthly bill?
Our Virtual Receptionist service is a PAYG service. You pay a monthly subscription of £10 per month, plus £0.95 for every call. The total charge for your calls is added to your monthly bill.
What happens if two calls come in at the same time?
If you receive multiple calls simultaneously, our smart tech will divert your incoming call to one of our other experienced receptionists. Your company details and call script will display on their screen, giving them all the info they need to manage the call the way you have instructed.
Can I keep my existing phone number?
We can provide you with a brand new number for your business. Or we can help you divert your existing number to the new line we give you or port your phone number to us so we can answer it for you.
Can I get a regional phone number?
Yes, you can choose a local phone number from across the UK.