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VirtualSwitchboard

Virtual Switchboard

24/7 Call Answering Service icon - Virtually There

Connect callers to the right staff with our 24/7 virtual switchboard call answering service

FREE TRIAL
24/7 Call Answering Service icon - Virtually There

Get a FREE 14-day Trial

  • No strings attached
  • 24/7 call answering as standard
  • Simple setup within 24 hours
  • 100% UK based

Trusted by over 20,000 businesses

Virtual Switchboard

Let us take the strain off of your switchboard services so that you can focus on what you do best. Calls are transferred to the right team member wherever they are based, with a message taken when required.

Turn us on and off when you need us or set up as an overflow so we capture the calls you can’t. You’ll get:

  • Reduced caller wait times
  • To expand your team without hiring or retaining staff
  • Dedicated receptionists to manage your calls
  • Complete control of how you use us

GET A QUOTE

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UK-BASED Receptionists

Our virtual switchboard team are 100% UK-based to better serve your customers
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24/7 call answering

Never miss another business opportunity with 24/7 call answering
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Scalable Prices & Services

No two businesses are the same. That's why we quote a monthly price based on your needs
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CANCEL ANY TIME

Monthly rolling subscriptions give you the flexibility to cancel your Virtual Switchboard any time

FAQs to help you choose

What's the difference between a Virtual Receptionist, Virtual Switchboard and a Virtual PA?

A Virtual Receptionist will answer your calls, collect the caller’s name, contact details and reasons for calling, and share the details with you straight away.

With a Virtual Switchboard, your receptionist will answer your business calls and qualify the caller before transferring them to your most appropriate team member. If they are unable to take the call, then your receptionist will take a message and send you the details.

With a Virtual Personal Assistant, you get all of the above, plus live call forwarding to your staff, appointment booking, calendar management, and more.

 

Can I advertise the phone number you give me?

When you sign up for a call answering service you will be given the option to purchase a virtual landline number which you can advertise on your website, business cards, invoices, marketing materials and anywhere else you want.

Can I use the phone number without your receptionists answering my calls?

Yes, our virtual landline gives you a professional number that automatically diverts straight to your mobile or landline.

How do you work out my monthly bill?

  1. Our Virtual Receptionist service comes with inclusive monthly minutes. Any calls over this threshold are added to your monthly bill.
  2. Our Virtual Office and Registered Company Address services are charged on a fixed monthly bill. Any addon services are added to this monthly charge.
  3. Our Virtual Landline service diverts callers from your new business line directly to your mobile from £6 per month (billed annually). Call transfer charges are applied per minute – £0.02 for landline, £0.07 for mobile. These are added to your monthly subscription charge in your monthly bill. 

How much will I pay per call?

Calls are charged per-minute at £0.02 for a landline or £0.07 for mobile.

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